Last Updated: September 2026
Map Direct Properties Ltd. (“Map Direct Properties”, “we”, “us” or “our”) respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, store and protect personal information when you use the Map Direct Properties website, create an account, list a property, contact another user, or use our services.
1. Who We Are
Map Direct Properties Ltd. operates an online property marketplace covering Malta and Gozo.
Our platform allows property owners, developers, agents and other authorised users to advertise properties, while property seekers can search for properties, view listings and contact or request contact with listers.
For the purposes of applicable data protection legislation, including the General Data Protection Regulation (GDPR), Map Direct Properties Ltd. acts as the data controller for personal data processed through our platform, except where otherwise stated.
2. Personal Information We Collect
Depending on how you use our website, we may collect information such as:
- Name and surname
- Email address
- Telephone or mobile number
- Account login details
- Company or business information
- Property listing information
- Property location and related details
- Messages or enquiries submitted through the platform
- Information provided when contacting a property lister
- Payment and transaction information where paid services are used
- Information relating to your use of our website
- IP address and technical information about your device and browser
- Information contained in images, documents or other content uploaded to the platform
You should only provide personal information that is necessary and appropriate for the purpose for which it is requested.
3. How We Collect Information
We may collect personal information when you:
- Create an account
- Submit or manage a property listing
- Contact a property lister
- Request contact from another user
- Contact us directly
- Purchase a paid service, such as a boosted listing
- Upload content to the website
- Use or browse our website
- Participate in promotions, competitions or marketing activities
We may also receive certain technical information automatically when you use our website.
4. How We Use Your Information
We may use your personal information to:
- Create and manage user accounts
- Publish and manage property listings
- Allow property seekers and listers to communicate
- Respond to enquiries and requests
- Provide and improve our services
- Process payments for paid services
- Provide customer support
- Maintain the security and functionality of our website
- Prevent fraud, misuse and unauthorised activity
- Monitor and improve website performance
- Send service-related communications
- Send marketing communications where permitted and where required consent has been obtained
- Comply with legal and regulatory obligations
- Protect our rights and the rights of our users
5. Property Listings and Public Information
Information included in a property listing may be publicly visible on the Map Direct Properties website.
This may include information such as:
- Property photographs
- Property type
- Property location
- Price
- Size and specifications
- Description and features
- Availability
- Listing contact information, where provided
Users who submit listings are responsible for ensuring that they have the appropriate rights and authority to publish the information and content they provide.
Please do not include unnecessary personal or sensitive information in a public property listing.
6. Contact Between Users
Map Direct Properties allows property seekers to contact or request contact with property listers.
Where you choose to provide your contact details or submit an enquiry, the information may be shared with the relevant property lister or authorised user for the purpose of responding to your enquiry.
Once information is provided directly to another user, that user's handling of the information may also be subject to their own privacy practices.
Users should therefore avoid sharing unnecessary sensitive or confidential information.
7. Legal Basis for Processing
Where applicable, we process personal data on the basis of one or more of the following:
- Performance of a contract – where processing is necessary to provide services you have requested, such as creating an account or managing a listing.
- Legitimate interests – where processing is necessary for operating, securing and improving our platform, provided that these interests do not override your rights and freedoms.
- Consent – where we request your consent, such as for certain marketing activities or optional cookies.
- Legal obligations – where processing is necessary to comply with applicable laws or regulatory requirements.
Where processing is based on consent, you may withdraw your consent at any time, without affecting the lawfulness of processing carried out before withdrawal.
8. Sharing Personal Information
We may share personal information where necessary to operate our platform and provide our services.
This may include sharing information with:
- Property listers or users where you have contacted or requested contact with them
- Service providers who support our website and business operations
- Payment service providers for processing transactions
- Hosting, IT, security and technical service providers
- Professional advisers where necessary
- Government authorities, regulators or law enforcement where legally required
We do not sell users' personal information as a product or service.
9. Payments
Where you purchase a paid service, payment may be processed through third-party payment providers.
Map Direct Properties may receive information necessary to confirm and manage the transaction, but payment card information may be processed directly by the relevant payment provider.
Payment providers may process your information according to their own privacy policies and terms.
10. Cookies and Similar Technologies
Our website may use cookies and similar technologies to:
- Enable essential website functions
- Remember preferences
- Improve website performance
- Understand how visitors use our website
- Improve our services and user experience
- Support marketing or advertising activities where applicable
Where required by law, we will request your consent before placing non-essential cookies on your device.
You may be able to manage or disable cookies through your browser settings or through any cookie-management tools provided on our website.
11. Google Maps and Third-Party Services
Map Direct Properties uses third-party services and technologies, which may include Google Maps or other mapping, analytics, hosting, payment, communication and technical services.
These services may process certain information in accordance with their own terms and privacy policies.
Where applicable, users should review the privacy information of the relevant third-party service.
12. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing our services, maintaining accounts, resolving disputes, complying with legal obligations and protecting our legitimate business interests.
Retention periods may vary depending on the type of information and the purpose for which it is processed.
When personal information is no longer required, it will be securely deleted or otherwise disposed of where appropriate.
13. Data Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
However, no online service can be guaranteed to be completely secure. Users should also take appropriate steps to protect their account credentials and should not share their passwords with others.
14. Your Data Protection Rights
Subject to applicable law, you may have rights including:
- The right to access your personal data
- The right to request correction of inaccurate or incomplete information
- The right to request deletion of personal data in certain circumstances
- The right to restrict processing in certain circumstances
- The right to object to certain processing
- The right to data portability where applicable
- The right to withdraw consent where processing is based on consent
You may contact us to exercise your rights or ask questions regarding the processing of your personal information.
You may also have the right to lodge a complaint with the relevant data protection supervisory authority.
15. Marketing Communications
Where permitted by law, we may send information about Map Direct Properties, our services, promotions, property-related activities or other marketing communications.
Where consent is required, we will obtain it before sending such communications.
You can unsubscribe from marketing communications at any time by using the unsubscribe option provided or by contacting us.
Service and account-related communications may still be sent where necessary to provide the services you use.
16. Children's Privacy
Our services are not intended for children.
We do not knowingly collect personal information from children where such collection is prohibited by applicable law.
If you believe that a child has provided us with personal information, please contact us so that we can take appropriate action.
17. Third-Party Websites
Our website may contain links or integrations to third-party websites and services.
We are not responsible for the privacy practices, content or security of third-party websites.
We recommend reviewing the privacy policy of any third-party website or service before providing personal information.
18. International Data Transfers
Some of our service providers may process personal information outside Malta or outside the European Economic Area.
Where personal data is transferred internationally, we will take appropriate steps to ensure that the transfer is carried out in accordance with applicable data protection legislation.
19. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements or business practices.
The latest version will be published on our website together with the relevant “Last Updated” date.
20. Contact Us
If you have any questions about this Privacy Policy, your personal data or how we process information, you can contact us:
Map Direct Properties Ltd.
Malta
Email: info@mapdirectproperties.com
If applicable, further contact details for the company's Data Protection Officer or data protection contact should be included here.